Operational Intelligence for Retail

See your entire retail operation. Before problems reach your customers.

Real-time health monitoring, compliance automation, and AI diagnostics for iVend Retail customers. No code changes. No agents on the POS.

28
Health Checks
Automated
8
Dimensions
Scoring
5 min
Interval
Monitoring
0
Code Changes
Required

One Portal. Complete Visibility.

Horizontal modules for every retailer. Vertical packs for your industry. All from one dashboard.

Horizontal Modules — All Industries
FREE ALWAYS

Pulse Health

28 automated health checks across 8 dimensions. Overall score, compliance framework mapping, audit timeline. Free forever for every Pulse tenant.

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FROM $49/SEAT

Pulse Infra

Real-time server, replication, store operations, loss-prevention, and alerting — your daily ops view. AI built in. Standard or Pro.

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FROM $29/SEAT

Pulse Compliance

UAE Tatmeen, Saudi SFDA, Kenya PPB, Nigeria NAFDAC, Mexico SAT, PH BIR CAS — frameworks mapped to your live operations. 1 CO seat included with any Pulse Infra subscription.

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$19/SEAT

Store Manager seat

Single-store scope seat for branch managers. My-Store workspace + scorecard + per-store Wall + read-only compliance dots. Requires parent Infra subscription.

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$9/STORE

Pulse Store Wall

Passive kiosk view for the shop floor. Three modes: chain-wide free with Infra, bundled with each Store Manager seat, or standalone at $9/store/month.

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AI is built into every paid module

Ask Pulse — natural-language queries over your live fleet — is included with Pulse Infra and Pulse Compliance. No separate AI SKU, no separate AI bill.

Vertical Packs — Industry-Specific
VERTICAL PACK

Pulse Pharma

Expiry management, controlled substance register, drug recall tracking, and pharmacy compliance for PPB, NAFDAC, EDA, and SFDA. Starts with a self-serve 30-day trial, like every paid module.

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COMING SOON

Pulse Grocery

Fresh department tracking, waste analytics, markdown optimization, and food safety compliance for grocery and supermarket chains.

COMING SOON

Pulse Fashion

Style-color-size matrix, seasonal lifecycle, inter-store transfers, and markdown optimizer for apparel and fashion retailers.

Why Retailers Choose Pulse

Built specifically for iVend Retail and iVendNext. Not a generic monitoring tool.

Zero Code Changes

The agent reads existing SQL Server views and Windows metrics. No modifications to your iVend installation. Install in 5 minutes.

Your Data Stays On-Prem

Only aggregated metrics leave your network. Transaction data, customer PII, and card data never touch the cloud. PCI-friendly by design.

Retail-Specific Intelligence

Not generic server monitoring. Pulse understands replication queues, EOD processing, loyalty integrations, and ERP sync.

The cost of not knowing

These aren't hypotheticals — they're patterns from 20 years of supporting 1,000+ iVend customers in 90+ countries.

Blind spots cost money

The average iVend deployment has 3 undetected replication failures per month. Each failure means stores selling on stale prices, missing loyalty updates, or processing offline transactions that never sync.

You shouldn't hear about outages from customers

60% of retail IT teams discover store outages from customer complaints, not monitoring. By the time the phone rings, revenue is already lost.

Compliance shouldn't take weeks

Preparing for a compliance audit takes 2–4 weeks of pulling data from SQL Server, cross-referencing config, and formatting reports. Pulse produces a defensible self-assessment in seconds.

Trusted by customers in 90+ countries

iVend Retail powers retail operations for leading brands worldwide

PUMA
adidas
LEGO
ASICS
Heinemann Duty Free
The Body Shop
Vodacom
MTN
SPAR
Virgin Megastores
Havaianas
SACO

Get your iVend health score in 5 minutes

Install the agent, see your score. Free forever. No credit card required.

Start Your Free Trial

Start free. Pay for the modules you use.

Pulse Health is free forever. All prices in USD. Annual billing saves 20%.

Pulse Health

$0
free forever
  • Health score & 8 dimensions
  • Top findings & trend
  • 1 user
Get Started

Infra — Standard

$49
/seat/month + from $4/POS
  • Full diagnostics
  • All Infra pages
  • AI built in
Start trial
Recommended

Infra — Pro

$69
/seat/month + from $7/POS
  • Everything in Standard
  • LP Dashboard + incident risk
  • Email alerts to multiple recipients
Start trial

Compliance

$29
/seat/month (Std)
  • 1 CO seat included with Infra
  • Framework coverage + evidence
  • Pro adds Inspector PDFs ($39)
Start trial

All prices in USD, excluding tax. Annual billing saves 20%. Every paid module — including Pharma — starts with a self-serve 30-day trial. See full pricing →