Pulse on the wall.
All day. Every day.
A zero-chrome, 4-panel fullscreen canvas purpose-built for the 55-inch TVs in your IT desk, store back-office, demo room, and exec briefing wall. Same Pulse data you already pay for — reshaped for furniture, not fingertips.
Three Wall modes — pick the one that matches your access pattern
Wall ships in three commercial modes. Most chains use chain-wide on the HQ TV plus a Store Manager Wall per branch. Standalone is for kiosk-only stores where you don't provision a store-manager user.
| Mode | Who gets it | Price | When to pick |
|---|---|---|---|
| Chain-wide Wall | Anyone with active Pulse Infra | $0 bundled with Infra | HQ IT desk / exec briefing wall TVs / fleet-wide ambient signal across all stores. |
| Store Manager Wall | Each Store Manager seat user (1-store scope) | $19/mo per SM seat (Wall included) | Per-store back-office TV — store manager watches their own store's health on a wall TV. |
| Standalone Wall | Per-store license (no SM user needed) | $9/store/mo | TV in a store without an SM user — kiosk-style, single-store scope, no login. Requires any paid module on the account. |
All three modes render the same Wall canvas; scope and access path differ. See full pricing →
This is what your IT desk sees.
Chrome in kiosk mode. Fullscreen. Legible from three metres. Auto-rotating.
Your IT desk TV is showing nothing useful right now.
Walk into any multi-store retail HQ. There's a 55-inch TV mounted above the IT desk. On it: a Splunk dashboard nobody set up, a Power BI refresh that stopped in 2023, a Grafana panel that shows CPU of a server that was decommissioned last year — or, most often, nothing at all.
Retail operations runs on ambient signal. A store goes offline at 3pm — someone should see it on the wall before a customer calls. EOD ran late at two stores last night — the regional ops manager should notice on the way in at 08:00. The POS at the Cebu branch has been dropping overrides all morning — the LP analyst should catch it without having to log in.
Pulse has the data. Pulse Wall puts it on the furniture.
85% of retail IT desks have screens mounted with no meaningful content on them.
Most monitoring products assume someone will log in. Most days, nobody does.
Average time from "store goes offline" to "HQ knows" when nobody's watching a dashboard.
A POS offline for 30 minutes at a busy store = 40+ missed transactions. Ambient visibility closes the gap.
What your team sees, every 45 seconds.
Four panels, fixed order, 45 seconds each. Hover anywhere to pause the rotation. Walk away and it resumes. No configuration, no dashboards to build — the panels are the opinion.
Chain overview
The state of your estate in one glance. Health score and letter grade hero-sized. Below: stores online, transactions today, void rate, queue depth — each with today-vs-yesterday deltas.
- Chain health score, 120pt — readable from 5 metres
- Letter grade badge — the exec's shorthand
- KPI tiles: stores online, txns today, voids 24h, queue depth
- Today vs yesterday deltas — trend at a glance
- 7-day score sparkline below the hero
Store concern matrix
Top 12 stores ranked by concern — behind/offline first, void spikes next, then quiet stores. Each card is a store at a glance: status pill, txn count, voids, last-sync freshness. No clicks, no drill-down — the matrix is the answer.
- 4×3 grid, 12 stores, auto-ranked by concern
- Status pill: synced / behind / offline / degraded
- Transactions and voids, colour-coded
- Sync freshness — "45s ago" to "3h ago"
- EOD days-behind badge when overdue
Replication flow
Synced, behind, offline, queued, failed — the five numbers that tell you whether your chain is in sync with HQ right now. 120pt numerals, colour-coded, one glance, one answer.
- 5 headline numbers: synced / behind / offline / queue / failed
- Throughput chart — records/hour over 24h
- Top 5 object types driving the queue
- Same data source as Pulse Infra · Replication
- Auto-refresh every 5 minutes — always current
Alerts & compliance
Current P1/P2 incidents on the left. Chain compliance grade on the right. Quiet state? Recent wins — the last resolved incidents from the past 24 hours show you Pulse is watching.
- Top 6 critical / high alerts, severity-coded
- Compliance grade — PCI, GDPR, local frameworks
- Certs expiring in the next 30 days
- Quiet-state fallback: last 5 resolved in 24h
- Agent offline banner if data goes stale >10 min
Built for every screen in your operation.
Pulse Wall isn't for one role — it's ambient information for everyone who walks past the TV. The same canvas speaks to the IT lead, the store manager, the regional ops director, and the CEO visiting from corporate.
IT Director
"I'm watching replication and store status. If a sync lags or a store drops, I see it before the support ticket lands."
- Panel 1 — chain headline
- Panel 3 — replication flow
- Panel 4 — critical alerts
Store Manager
"The back-office TV shows me my store and my chain peers. I know if my EOD is late or my voids are spiking without logging in."
- Panel 2 — where I rank in the chain
- Panel 1 — chain context
- Panel 4 — my active alerts
Regional Ops
"I see which stores are behind, which have void spikes, and which are compliance-weak — all without opening a laptop."
- Panel 2 — concern matrix
- Panel 4 — compliance grade
- Panel 1 — chain-wide KPIs
Executive / Board
"When the CEO walks past, the grade and revenue-today are up front. No drill-down needed. Pulse becomes the retail-ops furniture of our HQ."
- Panel 1 — grade + revenue
- Panel 4 — compliance posture
- Panel 2 — store performance
Where Pulse Wall lives.
One canvas, four venues. Customers are running Pulse Wall on the screens they already own — no hardware, no vendor integration, just Chrome in kiosk mode.
IT Help Desk
The 55" above the support team. Replication state, store matrix, active P1/P2 — if a ticket comes in about a down store, the TV already shows which one. Tickets resolve faster when context is ambient.
/wall/Store Back-Office
The monitor in the manager's office. Their store on the concern matrix, EOD status, loyalty attach rate, override flags. The manager sees their store in the chain context — competitive and honest.
Executive Briefing Wall
The corporate boardroom or the CEO's office. Grade + chain KPIs + compliance posture + revenue today. Conversation-starter for every C-suite visitor. Pulse becomes the artefact of retail operations health.
Demo / Showroom
The sales floor, the partner demo room, the pre-sale meeting. One canvas rotates the best of Pulse with no clicks, no navigation, no "let me just find that one page". It's Pulse as product, not dashboard.
Setup in three steps.
No agents to install, no vendor integrations, no project plan. You already have Pulse. You already have a TV. This is just connecting them.
Sign in
Open Chrome on a laptop next to the TV. Sign in to Pulse with an admin account on your tenant.
Press F
Navigate to /wall/, press F. Browser goes fullscreen. Drag the window to the TV via HDMI or Chromecast.
Walk away
The rotation runs, data refreshes, your team glances up all day. No babysitting. Session auth lasts 14 days.
Free with any paid Pulse module.
Pulse Wall is part of Pulse Reach — the ambient layer that moves Pulse beyond the browser. When any Pulse module is on a paid tier, Reach lights up automatically for every admin on your tenant. No separate SKU, no upsell, no provisioning ticket. Pay for Pulse Infra, get Pulse Wall. Pay for Pulse Pharma, get Pulse Wall. Pay for Pulse AI, get Pulse Wall.
Engineered for ambient.
Pulse Wall runs on the same modern async architecture as the rest of the portal — refreshes every 5 minutes without polling storms, scales cleanly to a wall of screens. 4K-legible typography. Dark theme tuned to stay easy on retail-floor ambient lighting.
We build Pulse Wall on the same Tabler design system as the rest of the Pulse portal — so the data on the TV is visually consistent with the data on your laptop. No surprises when you switch between surfaces.
Tested on 4K (3840×2160), 1080p, and 1440p. Legible at 3 metres.
Chromecast Ultra, Fire TV Stick 4K, MacBook/HDMI, Windows mini-PC.
Session-based, 14-day default. Kiosk token mode ships Q2 2026.
5-minute server-pull, client-side fade transitions. Zero polling storm.
Aggregate numbers only. No loyalty IDs, patient names, or PAN data on-screen.
WCAG AA contrast. prefers-reduced-motion drops fade transitions.
Why not just point Grafana at a TV?
Generic observability tools have TV modes. None of them understand retail operations. Here's what's different about Pulse Wall.
| Pulse Wall | Grafana Kiosk / Datadog TV / Power BI View | |
|---|---|---|
| Data source | iVend Retail + every Pulse module, out of box | You configure the data sources; BYO connectors |
| Panel design | Retail-opinionated: store matrix, replication, alerts | Blank canvas; you build the dashboards |
| Setup time | 2 minutes (sign in, press F) | Hours to days to build the dashboard |
| Chain concern ranking | Built-in — top 12 stores auto-ranked | N/A — you write the query |
| EOD / replication / loyalty | Native; same data as Pulse Infra | Not modelled |
| Cost | $0 additional — free with any paid Pulse module | $50–500/month per TV (depends on vendor) |
| Maintenance | CitiXsys updates panels; you never edit SQL | Your team maintains the dashboard |
Common questions.
supermarket.pulse.ivend.com/wall/ shows that tenant's data only. A user who belongs to multiple tenants picks one and signs in — the Wall binds to that tenant for the session. Multi-tenant switching is planned for a future release.
Put Pulse on the wall.
Every paid Pulse tenant already has it. Sign in to your portal, open /wall/, press F. Your HQ's TVs finally earn their mount.